At what time are rooms available and at what time should they be vacated?
We endeavour to have all rooms ready for new arrivals at 3:00 pm. In order to have the rooms ready in time for new arrivals, we ask guests to vacate their rooms no later than noon on the day of departure.
Is it possible to request an early morning arrival or a late check-out?
The only case in which we can guarantee that a room will be ready for an early morning arrival is if the guest has booked the room from the night before: in this case, we will not rent it out so it will be ready whatever the guest’s arrival time. Of course if a guest that has not booked from the night before does arrives early in the day, if his or her room is ready it will immediately be made available.
Late check-outs–any time after 12 noon–are contingent on the arrivals planned for the day, so requests for late check-outs can only be addressed on the morning of the day itself ; late check-outs can never be promised or agreed in advance. Depending on availability, expected arrivals and how late a guest wishes to vacate his or her room, a late check-out may entail an extra charge which could be up to one full night for a very late departure.
Does the Victoria Palace Hotel have storage space for luggage in the event of an early morning arrival or a late departure?
Yes, a guest who arrives before his or her room is ready or who wishes to leave luggage after vacating the room should see the porter, who will take charge of the luggage and give the guest a receipt. This service is free of charge to our hotel guests.
Is there a restaurant at the Victoria Palace Hotel?
The hotel’s restaurant serves only breakfast (from 7:00 a.m. to 10:30 a.m.), in a buffet format that includes hot dishes (scrambled eggs, bacon, sausages) and cold dishes (fresh fruit salad, yoghurt, cold meats, cheeses, cereals) along with with pastries (croissants, pains au chocolat, raisin buns, French baguette, loaf bread, pound-cake, etc.) with butter, jams and honey. The buffet also includes fruit juice; hot drinks are served at table. As regards lunch and dinner, Room Service has a selection of hot dishes and snacks that can be served in the room or in the bar.
Is there a bar?
Yes, our bar – named the Kit & Jim in honour of Katherine Mansfield and James Joyce – is open every day from 4:30 p.m. to 12:20 a.m. When the bartender is not on duty, the bar lounge remains accessible to guests who wish to sit, read, entertain friends, take tea or coffee, enjoy a glass of wine or beer, or even a glass of Champagne.
Is there Room Service?
Yes, room service is available 24 hours a day. It serves continental breakfast (fruit juice, coffee or tea, yoghurt and a basket of breakfast pastries) from 7 a.m. to 12 noon. From noon to midnight it offers a selection of hot dishes, salads, snacks and sandwiches. These dishes can also be served in the bar. Between midnight and 7 am it offers a selection of cold dishes.
What are the Front Desk's operating hours?
Reception is open 24 hours a day.
Is there a Concierge Service?
The Concierge service is seen to by the Front Office staff, who are trained for this: they can assist with tourist information, bookings for restaurants, shows, excursions, transfers and any other services our guests might require.
Is there a Business Centre?
Yes, there is a small business centre located near the hotel’s main lobby, where guests will have free access to a computer which they can use to check e-mail. It can also be used to download travel itineraries and boarding cards, which can be printed from the printer right there, or at the Front Desk.
Is there a welcome for children?
There is a special welcome for children aged 4 to 12, staying at least two nights: in addition to the traditional French “cornet surprise”, a paper cornucopia filled with toys and sweets, each child can choose a book about Paris that will be isncribed with its name and the date. For more information you can download the document below.
Is there a spa or a gym at the Victoria Palace Hotel?
No, but hotel guests can use the extensive facilities of the CMG Sports Club located approximately 50 metres from the hotel ; the cost for a day pass is 28 euros per person. The hotel does not have a spa, but we can arrange a massage in your room with a professional massage therapist or make an appointment for our guests at one of the many spas in the neighbourhood.
Is there a porter to assist with luggage?
Yes, there is a porter on duty from 7:00 am to 11:00 pm to help guests with their luggage on arrival and departure, to load and unload cars or, if necessary, to store luggage in a secure room on the day of departure.
Is there laundry service?
Yes, clothes handed in for dry-cleaning or laundering before 10:00 a.m. are returned the same evening before 8:00 p.m. (except Sundays and public holidays). There is also an express service (with a surcharge) that allows you to turn in the clothing until 2:00 pm have it back the same evening.
What about housekeeping?
Rooms are cleaned and refreshed twice a day, once in the morning and again in the evening, when the room is prepared for the night: bath towels are replaced, the bedspread removed and curtains closed, and the next day’s weather forecast alongside bottled water is placed in the room.
What activities and attractions are there in the neighbourhood?
The Victoria Palace Hotel has compiled and makes available to guests a number of documents to help them find their bearings in the neighbourhood and to fully enjoy their stay:
– The Victoria Palace Hotel Shopping Guide: a capricious, incomplete and arbitrary selection of 90+ addresses for your shopping pleasure on the Left Bank, highlighting artisans and independent boutiques.
– Our Foodies Discovery Trail in the Cherche-Midi Neighbourhood: a small itinerary to discover the best food artisans in the area: Quatrehomme, a cheesemonger ; Gilles Vérot, a charcutier; the Poilâne bakery, etc.
– A small (but ever so delectable!) list with our selection of the best 15 sweet-shops and chocolate makers in the area.
Resources for the Business Traveller: information more particularly useful for business travellers, including a selection of suggested restaurants for those who are condemned to dining alone (in English only).
What sights and monuments are located near the Victoria Palace Hotel?
The Victoria Palace Hotel is located in the Cherche-Midi district, right in the historic centre of Paris and very well connected by several metro and bus lines. Here are a few distances between the hotel and some of the most famous monuments of Paris:
– Luxembourg Garden: 0.5 km (approx. 7-min walk)
– Place Saint-Germain-des-Prés: 1 km (approx. 15-min walk)
– Rodin Museum, Tomb of Emperor Napoleon I: 1.2 km (approx. 17-min walk)
– Orsay Museum: 1.5 km (approx. 20-min walk)
– Panthéon: 1.5 km (approx. 20-min walk)
– Louvres Museum: 1.8 km (approx. 25-min walk)
– Notre-Dame de Paris and the Sainte-Chapelle: 1.8 km (approx. 25-min walk)
– Place de la Concorde – Champs Élysées: 2.2 km (approx. 30-min walk)
– Eiffel Tower: 2.5 km (approx. 35-min walk)
– Arc de Triomphe – Champs Élysées: 4.6 km (approx. 15-20 min by bus or taxi)
What about parking at the Victoria Palace Hotel?
There is a public parking-garage located on the Rue de Rennes, 120 metres / 400 feet from the hotel. Parking on the street is not advisable as parking regulations are strictly enforced by the city.
How many guest rooms are there at the Victoria Palace Hotel ?
The hotel has a total of 62 units, divided as follows:
– 24 rooms simply referred to as “Rooms”, approximately 25 m² on average, with one queen-sized bed or two twin beds
– 6 rooms referred to as “Superior Rooms” of approximately 28m² on average, with one queen-sized bed. The Superior Rooms are located on the 6th and 7th floors, with a street view and a balcony.
– 28 rooms referred to as “Junior Suites” of approximately 35m² on average, with one king-sized bed under a canopy or two twin beds. The Junior Suite includes a sitting area within the actual bedroom.
– 4 Suites of approximately 45m² each, made up of a bedroom, a separate parlour and a hallway. The Suites each have one king-sized bed, three of which are with a canopy.
Can the rooms sleep three people?
All of our suites and rooms are designed for double occupancy with either one queen- or king-sized bed or two twin beds (there are no small “single” rooms). If necessary, all room types, except the One-Bedroom Suites, can accommodate a third person with the addition of a rollaway bed. A third person in the room costs 51 euros surcharge per night, except in the case of an infant under the age of three years and requiring only a baby-cot. No more than three persons may occupy any room type, regardless of the age of the persons, unless provision has been made for conecting rooms.
Are there any interconnecting rooms?
There are five pairs of Rooms that can be combined to form a set of interconnecting rooms. In addition, two of the Suites can also be connected to adjacent Rooms to make up a Two-Bedroom Suite. The maximum capacity of two connecting Rooms or a Two-Bedroom Suite is five people. Please download the document below for more information.
What are the constraints for family accommodation?
Under no circumstances may a child share its parents’ bed: there must be as many beds as there are persons in the room. In the case of a child under the age of three, the baby-cot is free of charge, limited to one baby-cot per room.
If interconnecting rooms are not available for a family travelling together, at least one person per room must be 15 years of age or over.
Are there rooms for the disabled?
Three rooms at the Victoria Palace Hotel are designed to allow a wheelchair to move about and turn in the bedroom and bathroom. To make getting in and out of bed easier, they are furnished with twin beds.
Only one of these rooms is equipped with a shower directly accessible by wheelchair; the other two are equipped with a bathtub with a special ledge intended to make it easier to transfer of a disabled person from a wheelchair into the bathtub. It is best to contact us by email at firstname.lastname@example.org to check for the availability of these rooms before making your booking.
The hotel has a wheelchair that can be made available to guests who need it. If it has already been booked for another guest, we can also arrange for the rental of another wheelchair. To check the availability and organise this, please contact us by email at email@example.com.
Are the rooms air-conditioned?
Yes, all the rooms (as well as the public areas) are air-conditioned.
Are the rooms soundproofed?
Great care has been taken with the sound-proofing:
– All the windows are double-glazed
– The walls between the rooms are thick, load-bearing walls, which are additionally covered with a layer of sound-proofing foam, then plaster-board, then batting and finally the fabric wall covering.
– All rooms are separated from the corridors by a private vestibule with a second door (except for rooms designed to accommodate wheelchairs)
– All the old parquet floors of the rooms have been replaced by concrete floors mixed with vermiculite to limit noise
– All the ceilings have been covered with acoustic tiles (invisible from inside the room) to further ensure that no noise will disturb our guests.
Are there non-smoking rooms?
The Victoria Palace Hotel is an entirely non-smoking establishment: all the rooms and areas (public or not) of the hotel are non-smoking. Guests who smoke in their rooms will be charged a 250 euro penalty to cover the costs of cleaning and deodorising the room.
Internet connections in the rooms?
Internet connections are available in all rooms by using the wireless network (Wi-Fi) or by directly plugging into the ethernet network. Standard internet access, which is sufficient for e-mail and web-surfing, is included in the room rate.
How are the bathrooms equipped?
All of our rooms are have marble-clad bathrooms. Each bathroom is equipped with a tub including h a shower (which can be used as a hand-held shower as well), a washbasin, a magnifying mirror, a hair dryer (1600 watts) and toilet (separate in the case of Junior Suites). In addition, we provide our guests with shampoo, conditioner, moisturising milk, shower gel, cotton swabs and a shower cap. Shaving kits and toothbrushes are available from Reception free of charge on request.
How are the rooms decorated?
All of our rooms are carefully decorated in the French tradition: fabric-covered walls, Louis XVI style furniture made of quality materials such as solid mahogany and marble. In addition, they are equipped with:
– flat-screen televions with digital satellite feeds in several languages
– a room-safe with a 4-digit programmable code
– a writing table with paper, envelopes and fax form
– a clock-radio the accuracy of which is maintained by a link with the atomic clock in Frankfurt
– a chilled mini-bar which contains a selection of water, soft drinks and alcoholic beverages as well as a few snacks to nibble. A price schedule specifies the cost of each item.
– bathrobes and slippers
– a glove to polish shoes and a shoe horn
– a closet with shelves and removable hangers
– one or two luggage racks
Are there any rooms with a view?
Yes, there is one Junior Suite – only one – with a fine view of the Eiffel Tower. It is possible specifically to book this Suite, although it entails specific pricing as well. Please contact us by email at firstname.lastname@example.org for more information and to check if it is available.
Is there a conference or meeting room at the Victoria Palace Hotel?
Yes, the Victoria Palace Hotel has one meeting room located on the ground floor with direct access to the inner courtyard and garden. Decorated in the same classic style as the rest of the hotel (walls covered with yellow silk, faux-marble pilasters and panelling, crystal chandeliers), it can accommodate up to 18 people in “boradroom” style or approximately forty persons for a cocktail party, for example.
How many floors are there in the building and when it was built?
The building is made up of a ground floor and seven upper floors. It was built and opened in 1913, already under the name of the Victoria Palace Hotel.
Is there a lift?
All floors are served by two lifts and two staircases.
Are pets allowed at the Victoria Palace Hôtel?
Indeed pets are allowed at Victoria Palace Hôtel, but within certain limits : they must be small to medium-sized (appx. 50 cm at the shoulder), they must be clean and properly trained and above all they must not pose any risk to other guests or to staff-members. If you are planning on bringing more than one pet per room, please request permission beforehand. We reserve the right to ask any client with an unruly or problematic pet to leave the premises.